These Terms and Conditions (“Terms”) govern the purchase, download, and use of digital products (“Products”) from Halfborg Software (Singapore co. reg. no 53254612A), with website at https://halfborg.com. By purchasing and using any Product, you agree to abide by these Terms. Please read them carefully.
1. License
Upon purchase, you are granted a non-exclusive, non-transferable license to download and use the Product on a single website or project per purchase.
License Restrictions: You may not redistribute, sublicense, or resell any Product to third parties. License sharing is prohibited.
Intellectual Property: All rights, including copyrights, trademarks, and intellectual property rights to the Products, remain with halfborg.com.
2. Support and Updates
Your purchase includes limited support and updates as follows:
- Support: We offer email support for the duration of the subscription, usually 12 months from the date of purchase. After 12 months, support may be available upon renewal, or as a retainer service.
- Updates: Updates are provided for 12 months from the purchase date. Updates after 12 months may require a paid renewal at our discretion. Updates may include bug fixes, improvements, and compatibility adjustments.
3. Refunds
Due to the nature of digital products, refunds are only available in specific circumstances, as outlined below:
Eligibility for Refund: Refunds are available if the Product does not perform as described, or to your satisfaction, and you have contacted us within 30 days of purchase to allow us to resolve the issue. Refund requests must be accompanied by a description of the problem, including any relevant error messages or logs.
Non-Refundable Cases: Refunds are not available due to compatibility issues with third-party tools, customizations, or user-specific configurations. It is your responsibility to review the Product documentation to ensure compatibility.
4. Disclaimer of Warranties
The Products are provided “as is” without warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Functionality: While we strive to maintain compatibility with the latest versions of related platforms (e.g., software, CMS), we do not guarantee that the Products will operate with all versions or configurations.
Third-Party Compatibility: We are not responsible for compatibility issues with third-party software, custom code, or unique configurations.
5. Limitation of Liability
To the maximum extent permitted by applicable law, Halfborg Software shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use any Product, including but not limited to data loss, financial loss, or business interruptions.
6. Modification of Terms
Halfborg Software reserves the right to modify these Terms at any time. Changes will be posted on this page, and we encourage you to review them periodically. Your continued use of any Product after any changes constitutes acceptance of the new Terms.
7. Contact Us
If you have any questions or concerns about these Terms, please email alex at halfborg dot com
By purchasing any Product, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.